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Chatting with parents

Parents message you from their child’s screen; who sees the thread depends on the branch’s chat setting.

  1. Open Messages: conversations with unread badges, newest at the bottom.
  2. Reply in the thread; both sides update live.
  3. If the branch chat is set to teachers, the child’s room teachers see the thread; if set to the front desk, the branch answers.
  4. Translate a message when a parent writes in the other language.

Tips

  • Chats are not hidden from the branch management; it can review them when needed.

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